Education · Science outreach

A management platform for a science education company

A single ecosystem to plan workshops, book activities, manage educators and gather feedback, connected to a public partner's data.

Client
Company that designs science experiences for children, young people and adults, connecting schools, public bodies, companies and science communicators
Duration
In phases [TO CONFIRM]
Capabilities
Workshop planning, bookings, feedback, CRM, data integration

The challenge

An in-house platform that had been outgrown

The platform the client used to plan its workshops was technically outdated, hard to extend and did not integrate with a public partner's data.

  • Outdated platform
  • Crashes under concurrent use
  • Features no longer fit current processes
  • Hard data integration with the partner

The solution

A robust, scalable ecosystem

We brought every process into one platform: every participant can see scheduled workshops, their content, locations and educators, and rate each experience.

  • Workshop planning and organisation
  • Booking hub with advanced filters
  • Feedback on workshops and educators
  • CRM for customer relationships
  • Data integration with the public partner
  • Extensible architecture for new needs

Phases

How we deployed it

  1. Discover

    Current processes, platform issues and required integration.

  2. Design

    A single ecosystem for every participant.

  3. Deploy

    Planning, bookings, feedback and CRM.

  4. Measure

    Workshop and educator ratings for continuous improvement.

Results

Results

  • Every process on one platform
  • Fewer errors and less manual work
  • Better data integration with the partner
  • The quality of each workshop measured and improved, edition after edition

Time, quality and budgetall met

They have shown great dedication and professionalism, meeting deadlines, quality and budget.

Managing DirectorScience education company

Related

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Education and talent

Schools, educators, employers and students connected: from planning workshops to hiring.

ParticipantsSchools · educators · students · employers

Public sector · Environment

A booking hub for environmental education activities

Public environmental services and circular economy company working for a metropolitan authority

20,000+bookings and 250,000+ visitors managed [TO CONFIRM]

  • Public sector
  • FDE as a Service
  • Bookings

Next step

Facing a similar challenge?

Tell us what you want to solve. In a first meeting we check whether an ecosystem makes sense and which FDE line fits.